|
We think and talk compliance. The Red Flag Group excels from other providers, many of which only offer rudimentary database checks, or deliver from a surveillance and security perspective. With in-depth compliance expertise as the basis of our organisation, The Red Flag Group is a true compliance firm. We deliver useful actionable information and aim to provide comprehensive and robust profiles that can withstand scrutiny before a regulator. The following is a list of our best practices.
Clear scope matching your needs
The Red Flag Group takes your requests seriously. Based on your requirements, budget and risk profiles, we advise on the appropriate level of due diligence. Our services and process are developed, reviewed and implemented by experienced legal and compliance professionals, whose in-depth expertise ensures that our investigations suit your business types and risk profiles.
Customisation and suitability
Our standard due diligence scopes are supplemented by fully-customisable parameters and add-on services – taking into account specific due diligence risks, time frames and costs – to address the client’s needs and case specifics in a tailored and cost-effective manner.
Consistency and standardisation
Our mission is to provide clients with a single vendor solution to all their international due diligence profiling and screening needs. We utilise a standardised process and standardised due-diligence product regardless of where the third party being screened is located. This approach ensures that our service levels and due diligence parameters are consistent globally. It means our clients get the same information, in the same format, regardless of where we conduct the investigation.
Timing
Timing is a crucial element in due-diligence investigations, as compliance requirements need to be satisfied with an eye to the timing of the underlying business transaction. We are proud of upholding stringent quality standards while being able to deliver close to 100 percent of our cases on time.
Global due diligence
Serving a diverse client base contracting third parties around the globe, we apply varying levels of risk-appropriate due diligence to all third parties, regardless of their location. Our work not only extends to mature markets such as Western Europe, the United States, Japan and South Korea, but based on our unique market position, we also have an expansive knowledge of all emerging markets which include high-risk compliance countries.
Local expertise
As foreign interactions carry inherent risks and pitfalls, we maintain a network of highly-skilled multinational and multilingual professionals who possess valuable insight into local cultures, languages, customs, industry knowledge and regulations. Our “in the field” expertise casts an acute awareness on the transparency factors, divergences in international law, the interpretation of nuances in local behaviours, the local industry and site characteristics.
In-country investigations
Our in-country investigations allow you access to key information such as corporate details, litigation and bankruptcy records, site verifications and local reputational intelligence, from resources that can only be accessed with a local presence. This is particularly relevant in regions with less developed corporate registry, court and media systems that are not easily accessible online.
Research conducted in the local language
Many subjects do not show up on English-language search engines, so we incorporate the use of local language and local sources for our media profiling work, with findings summarised in English. In addition, reference verifications and interviews are conducted in-country, and in the local language.
Multiple sources checking and analysis
The real value-add of The Red Flag Group lies in our analysis of information obtained from a multitude of sources. We never base our findings on instincts and rumours alone, and aim to support all statements with sound verification. Therefore, we perform cross-checks on entities and individuals against a variety of sources, including information obtained from the client and their questionnaires, business registry sources, watchlists, media references, court records and reputational intelligence.
Strict process control
Due diligence is a complicated process, with evolving data and regulations, cross-jurisdictional matters, discrepancies, and timing issues often encountered during the investigative process. Throughout the entire process of every investigation, we have a documented set of systems which we follow, measure and improve upon, in order to maintain top-notch and consistent standards amongst all reports.
Quality assurance process
The Red Flag Group’s commitment to quality is paramount. We have a two-layered quality assurance process in place. Every single report undergoes a multiple scrutinisation system by an independent and a separate quality assurance team. The quality assurance process is clearly documented and strictly adhered to for every report. All activities and observations are recorded, regardless of the scope and level of investigation.
Dedicated client relations team
The Red Flag Group employs dedicated resources to manage the workflows, requests, feedback and urgent issues that a global due diligence programme requires. We assign a dedicated team to each and every client and provide a direct line to the CEO who will visit your head office on a regular basis, at no charge, for an executive feedback session. We listen to your needs.
Integrated due diligence and IT solutions
Our technological solutions seamlessly manage all due diligence investigations, helping you to administer large volumes of investigation requests, track status of cases, split the work up amongst various members of your organisation, and store reports so they can be easily retrieved.
24/7 support centre
Our automated request tools allow you to make enquiries or request cases at any time, any place, 24 hours a day and seven days a week. A response is guaranteed within 24 hours for all requests and enquiries.
Six Sigma measurement
We monitor and measure on-time delivery track records each and every month. We use Six Sigma DMAIC (Define, Measure, Analyse, Improve, Control) methodologies to constantly improve our delivery times.
High ethical standards
Integrity is at the core of our organisation and an essential part of the solutions we provide. We hold a professional responsibility to our clients, to the public interest, and to each other, to perform our due diligence services with the highest level of ethical conduct. All investigations strictly adhere to a set of integrity standards, which ensure that our procedures abide by the applicable laws, are non-intrusive, and treat all client-sensitive data with strictest confidentiality. These standards apply to all staff of The Red Flag Group and any of its partner firms.
Training and development
The Red Flag Group is continually positioned to manage and support our clients, in complex and challenging markets and within rapidly changing environments, particularly those affected by new anti-corruption regulations throughout the world. Through external coaching offerings and education, conferences and professional seminars, and in-house training of all management and staff, we make sure that the skillsets of our due diligence analysts, researchers and investigators are continuously enhanced in accordance with the latest developments in the industry.
|
